Frequently asked questions
How long is a lesson and what can I expect?
Lessons typically run about an hour (Buckaroos are 30min.) and depending on age, attention span, and capability riders will learn a variety of the following things: safety, grooming, how to tack up horse, how to ride, games on horseback, obstacles, strategies, different horse behaviors, how to deal with a challenging ride, have access to other farm experiences, and so very much more!
What do we need to wear? BOOT INFO!!!
-Pants or leggings at all times ARE REQUIRED for riding! Even in the hot summer months we require pants for safety to protect legs from saddle sores, rash, and the elements.
Can we bring our own helmet?
We provide helmets and keep them sprayed for cleanliness after each ride. Helmets must be certified for horseback riding and if you choose to purchase your own we reccomend the Tipperary or Troxel brand with a dial fit to ensure the best fit. Please feel free to ask for guidence when purchasing a helmet.
Where do we go when we arrive?
CA: Park out front with other vehicles and locate the walk through gate to the right of archway with red WHOA sign on it. Proceed back towards barn area where you will find staff to guide you!
How does weather affect our scheduled lesson?
Please refer to our policies section for more info on weather, holidays, and cancellation information.
Class schedule/ How do we sign up?
Class schedule may change slightly each month due to daylight and instructor availability so you can get the current availability by messaging your local fb page or texting your local number.
Can we bring treats for the horses/animals?
Please do not bring treats from home. We provide approved treats for students to feed after each lesson and guests who attend our events wil also be able to feed our provided treats to animals once we have completed event before leaving. We have to closely monitor what our horses are eating and due to having special diets and senior animals who may not have best chewing capabilities. All feeding of treats will be monitored by staff.
MADATORY 24 HOUR CANCELLATION!!!
WE ARE GENERALLY BOOKED FULL AND ON A WAITLIST!!! WE HOLD YOUR SPOT FOR YOU ONCE PAID! Please be sure if you are going to miss a class to let us know as far in advane as possible so that we can get a makeup scheduled for you! We do understand that sometimes things happen and kids get sick (these occurances will be limited to twice annually) so if lesson than 24 hours we will do our best to find a spot and put you on the list for a cancellation for the week IF one comes available, however it is not guaranteed. Cancellations less than 8 hours or no shows WILL NOT be eligible for a makeup lesson.
Are we able to tip instructors?
Yes! Tips are welcomed and always appreciated! Please feel free to tip your instructor and let them know if you are happy with them! Likewise, if there are any concerns, please feel free to speak to them after lesson or reach out to management at anytime so that we may speak with an instructor!